Frequently Asked Questions
- Do you have a catalog?
Sorry, we do not have a catalog. New buyers are welcome to visit our Dallas Showroom during Gifts or Apparel Markets and First Mondays and Tuesdays of every month. The showroom also opens daily 10:00 am – 6:00 pm, Monday thru Friday.
- What are the requirements for ordering?
We sell to the trade only with a copy of your State’s Resale Certificate or Government issued Business Registration.
- What is the minimum order?
Minimum order for new customers is $300.00. Reorders are $100.00.
- How do I place an order?
New buyers – please call us at 214-747-7120.
Existing buyers – Call us at 214-747-7120
Email us at: EMAIL US
or Text us at 214-747-7120 or 404-880-9233.
Local buyers may have their orders shipped, picked up at the showroom or at our office at 9136 Viscount Row, Dallas, TX 75247.
- When are orders shipped?
Orders normally ship the same day.
- How long will it take for delivery?
Orders are shipped out of Dallas, TX and take 1 to 4 business days for delivery.
- How are orders shipped?
Orders are shipped via the United Parcel Service – UPS.
- How much is shipping?
Shipping charges are determined by UPS and depends on weight, zip code, dimensional weight (size of the box), value and whether the address is a Commercial or Residential one. Residential rates are higher. If you conduct business out of your home is considered Residential. Commercial addresses are the ones with a store front.
- Do you do Private Labeling?
We do not do private labels. However, you are welcome to put your own labels on our products after they are customized.
- Do you supply to other wholesalers?
No. Our current inventory only allows us to supply to independent retailers.